CERAMINE DISTRIBUTOR (M) SDN BHD (CERAMINE Malaysia) warrants this product (CERAMINE Dr. Hot Egg) against defects in materials and workmanship for a period of one (1) year from the date of original retail/online purchase by the customer. Customers must present original purchase receipt/email as proof of purchase.
If the product has any manufacturing defects during the warranty period, CERAMINE Malaysia will repair it and restore it to normal operating condition. Defective products must be returned to: CERAMINE DISTRIBUTOR (M) SDN BHD office.
This warranty does not cover packaging, postage, freight, shipping, insurance or delivery charges. Before returning a product, please provide your name, address and contact number, describe the problem and attach a copy of the sales receipt or purchase email to firstname.lastname@example.org. Without this information, warranty work/claim procedures will not be initiated.
If CERAMINE Malaysia determines that the product is not defective and is not covered by the warranty or within the warranty period, CERAMINE Malaysia will return the product to you with postage at your own expense. The warranty coverage provided by CERAMINE Malaysia specifically excludes all non-electrical/mechanical accessories, accessories and disposable parts.
These items may include, but are not limited to, rubber cap, power cords and charging cable. Additionally, this warranty does not apply to any product that has been damaged by accident, abuse, misuse, misapplication, or under any of the following circumstances:
• Change or modify the product without the written permission of CERAMINE Malaysia;
• Repaired by an unauthorized party;
• The product is not properly maintained or operated in accordance with the operating manual, or the product is used for commercial purposes;
• Damage due to accident or neglect;
• Or, the product's serial number has been removed or defaced.
All implied warranties last from the time the customer originally purchased the product through retail sales or delivered time for the customer purchased the product through CERAMINE Malaysia online shop/our authorised sellers.